WHY IS NEURAL LEARNING THE MOST EFFECTIVE APPROACH TO ROBBERY TRAINING?
What is Neural Learning?
We can all look back to an incident as a child when we faced something outwardly scary or unknown. Take a vacuum cleaner for example. Many of us have have seen children reach a certain age and encounter someone vacuuming and react with utter fear jumping atop the nearest couch or table as if the scary creature was going to suck them through its ominous tube! Fortunately, a child is able to find emotional security. Neural Learning is simply defined as the process that the brain uses to learn valuable automated responses to actual or perceived threatening situations and circumstances through the use of experience. Flight attendants, hospital workers and emergency responders practice high stress experiences in their training programs in an effort to save lives and provide a safe, effective and efficient response to emergency situations.
How can neural learning keep your employees safe during a bank robbery?
Reactions to bank robberies area varied and unpredictable. Some tellers keep working in an effort to pretend the robber isn't there, others faint, attack the robber, begin to cry or freeze while others have simply picked up their belongings and left for their break. All of these actions fail to accomplish the primary robbery objective which is to get the robber to leave the branch as quickly as possible with as little money and as many countermeasures (dye packs, tracking devices) as possible. A delayed bank robber is a frustrated bank robber and a frustrated bank robber is dangerous!
Not only are the banks employees, customers and assets in jeopardy when a robbery occurs, the often un-addressed after effects are also troubling. Extended leaves due to stress, failure to sleep and continual panic attacks are just some of the long term effects our employees experience after a robbery.
Our training and others like it have found that employees who undergo a simulated bank robbery are able to more efficiently and capably "process a robber." In a threatening real life situation, blood is flows to the extremities in preparation for "flight or flight" and to aid in clotting. The heart rate quickens, hearing intensifies and our eyes sharpen as our body prepares for a physical response. While all of these traits are necessary, the result is that as circulation decreases to our brain we end up with an impaired ability to think or reason. Studies have shown that with this absence of thought and reason, responses must be pre-learned to ensure the best results. The Bank Robbery Survival Workshop does just that for your employees allowing them to experience and create a safe and learned response to a bank robbery that may end up saving their lives should they ever face the real thing.